When a user successfully submits the application, bank/financial institution will provide the reference number for checking the application status. Insurance product provider will provide the policy number. The reference number or policy number will be shown on the webpage after application submission or application confirmation email.
Below table shows the format of the reference number and policy number of banks/financial institutions/ Insurance product providers:
Credit Cards
| Financial Institution | Application Reference Number | How to Obtain |
| HSBC | 12-digit number (e.g., 202412345678) | The reference number can be found in the application confirmation email or SMS from the financial institution, which should be sent to you after submitting your application. If you have not received it, please contact the financial institution. |
| Standard Chartered | HK + 14-digit number (e.g., HKxxxxxxxxxxxxxx) | |
| Citibank | 12 alphanumeric characters | |
| China Citic Bank (International) | OCA + 12-digit number (e.g., OCAxxxxxxxxxxxx) | |
| Hang Seng Bank | 12-digit number (e.g., 202412345678) | |
| American Express | 14 digits + HKD (e.g., xxxxxxxxxxxxxxHKD) | |
| Dah Sing Bank | 000000 + 6-digit number (e.g., 000000123456) | |
| Fubon Bank |
12-digit number (e.g., 000800012345) 8 digits number starting with 110 (e.g. 110xxxxx) |
|
| PrimeCredit | STA + 11-digit number (e.g., STAxxxxxxxxxxx) | |
| DBS Bank | 13-digit number (e.g., 2024123456789) | |
| SIM | 2 digits-9 digits-1 digit-4 digits-THESIM (e.g., 88-241234567-1-0233-THESIM) | |
| AEON | Not required to fill. Please make sure the registered email and phone number are the same as those used for the MoneyHero reward redemption. | No need to contact the bank for the reference number. For redemption inquiries, please contact MoneyHero Customer Service. |
| Bank of China | ||
| MOX | 7 or 8 alphanumeric + characters | MOX will send the ARN to you once your application is approved. If you have not received it, please contact MOX. |
Personal Loans
| Financial Institution | Application Reference Number | How to Obtain |
| Standard Chartered | HK + 14-digit number (e.g., HKxxxxxxxxxxxxxx) | The reference number can be found in the application confirmation email or SMS from the financial institution, which should be sent to you after submitting your application. If you have not received it, please contact the financial institution. |
| Citibank | 12 alphanumeric characters | |
| Bank of East Asia |
|
|
| Dah Sing Bank | 7-digits number | |
| Fubon Bank |
9 digits numbers starting with 8000 (e.g. 8000xxxxx) or 8 digits number starting with 110 (e.g. 110xxxxx) |
|
| Prime Credit | STA + 11-digit number (e.g., STAxxxxxxxxxxx) | |
| DBS Bank |
A + 8 digits number (e.g. A12345678) or 202 + 10-digits number (e.g. 2025123456789) |
|
| OCBC Bank | H + 11 digits number + N (e.g. HxxxxxxxxxxxN) 或H + digits number + Y (e.g. HxxxxxxxxxxxY) | |
| UA (United Asia Financial) |
|
|
| CCB (China Construction Bank Asia) | 18-digit number (starting with 8) (e.g., 8xxxxxxxxxxxxxxxxx) | |
| WeLab Bank | P + 15-digit number (e.g., Pxxxxxxxxxxxxxxx) | |
| WeLend Bank | Not required to fill. Please make sure the registered email and phone number are the same as those used for the MoneyHero reward redemption. | No need to contact the financial institution for the reference number. For redemption inquiries, please contact MoneyHero Customer Service. |
| Bank of China | ||
| China Citic Bank (International) | ||
| X Wallet | ||
| CreFit | ||
| PROMISE | ||
| Cashing Pro | ||
| MOX | 7 or 8 alphanumeric + characters | MOX will send the ARN to you once your application is approved. If you have not received it, please contact MOX. |
Bank Accounts
| Financial Institution | Application Reference Number | How to Obtain |
| DBS Bank | Last 9-digits of account number | The reference number can be found in the application confirmation email or SMS from the financial institution, which should be sent to you after submitting your application. If you have not received it, please contact the financial institution. |
| Hang Seng Bank | Not required to fill | |
| China Citic Bank (International) | DB + 10-digit number (e.g., DBxxxxxxxxxx) | |
| Dah Sing Bank | CASA + 16-digit number (e.g., CASAxxxxxxxxxxxxxxxx) | |
| Citibank | 12 alphanumeric characters | |
| MOX | 7 or 9 alphanumeric characters | MOX will send the ARN to you once your application is approved. If you have not received it, please contact MOX. |
Securities Accounts/Investment Accounts
| Financial Institution | Application Reference Number | How to Obtain |
| Webull Securities | Account ID (8 digits) | Please enter your Webull account ID. After successfully opening an account, go to "Account Overview" to find your Webull account ID. |
| Futu Securities | Account ID (8 - 9 digits) | Please enter your Account ID. After successfully opening an account, go to "my profile" in the Futu Account app to find your Account ID. |
| LongBridge Securities | Login ID (8 digits) | Please enter your LongBridge account ID. After successfully opening an account, go to "Me" in the app to find your LongBridge login ID. |
| Valuable Capital Securities | Account ID (7 - 10 digits) | Please enter your Valuable Capital number. After successfully opening an account, go to "my profile" in the app to find your Valuable Capital number. |
| Tiger Securities | Account ID (8 digits) | Please enter your Tiger account ID. After successfully opening an account, go to "my profile" in the app to find your Tiger ID. |
| Huatai Securities | Account ID (9 digits) | Please enter your Zhangletong account ID. After successfully opening an account, go to the upper left corner of the app to find your Zhangletong ID. |
| uSMART Securities | Account ID (10 digits) | Please enter your Account ID. After successfully opening an account, go to "my profile" in the app to find your Account ID. |
| Syfe | Syfe ID (9 digits number) | Please fill in the Syfe ID. After logging in to the Syfe App, you can find your Account ID in your profile or settings, or refer to your Syfe registration confirmation email. |
| HashKey Exchange | UID (19 digits number) | Please fill in the UID. After successfully opening an account, you can view it next to your profile picture on your personal page. |
| OSL | UUID (a 32‑digit combination of letters and numbers) | Please fill in the UUID. After opening an account, you can find it in your OSL Profile or Account Settings after account opening, or in your OSL registration confirmation email. |
| StashAway | Not required to fill. Please make sure the registered email and phone number are the same as those used for the MoneyHero reward redemption. | No need to contact the financial institution for the reference number. For redemption inquiries, please contact MoneyHero Customer Service. |
|
Endowus
| ||
| GigaMoney | ||
| CHIEF | Chief Account ID (8-10 digits) | Please enter your Chief account ID. After opening account, you can find it in the "Chief" App under Account (e.g., if your account number is P12345678, just enter 12345678), or refer to your account confirmation letter |
| Fulbright | Fulbright account ID (7 digits number) | Please enter the Fulbright ID number. |
| Forthright | Forthright account ID |
Please enter the Forthright ID number. How to access: |
- Detailed steps: How to redeem exclusive rewards from MoneyHero?
- Please turn off Ad Blocker and private mode before application: 3 settings to ensure coupon reward eligibility