New Customers who successfully apply for an account with Welab Bank Limited (“WeLab Bank” / “Product Provider”) using the MoneyHero promo code “MOHERO” , submit the MoneyHero Reward Redemption Form (each as defined herein) within the given period, and conduct at least one Eligible Transaction within the given period will receive either a $300 supermarket coupon or a Sony XB13 Extra Bass™ Portable Wireless Speaker (face value of HK$479, random color) (each a “Promotion Reward").
Promotion Period
Unless otherwise specified, the promotion period of the Promotion is from 1 Mar, 2022 to 31 Mar, 2022 both dates inclusive (the “Promotion Period”).
Eligible Customers
In order to receive the Promotion Reward and to comprise "Eligible Customers", customers are required to:
- Be a New Customer (as defined below);
- During the Promotion Period, fully complete and submit an application for WeLab Bank account (the Designated Account) through MoneyHero using the MoneyHero promo code “MOHERO”. If the application is not made using the designated promo code, it may not be counted as valid and may lead to the customer not being eligible for any rewards, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made with MoneyHero promo code in accordance with these Terms and Conditions;
- Fully complete and submit the MoneyHero Reward Redemption Form within 7 days of receiving the MoneyHero Reward Redemption Form from MoneyHero (and in any event no later than 7 April 2022), including providing their WeLab Bank MGM referral code in the “Application Reference Number” section of the MoneyHero Reward Redemption Form. (The referral code is 6 characters long, consisting of both letters and numbers.); and
- The offer is only applicable to those who have at least 1 Eligible Transaction conducted from the date of successful account opening until the last calendar day of the next calendar month ("TransactionPeriod"). An account opening is deemed to be successful only upon receiving a confirmation email from WeLab Bank indicating that the account opening request is approved and the account is set up. For example,if you receive the account opening confirmation email on 4 March 2022, theTransaction Period starts from 4 March 2022 until 30 April 2022 (both dates inclusive) Transaction time will be based on Hong KongTime (HKT).
New Customers
For the purposes of the Promotion, New Customers shall be defined as:
Customers who have not terminated or canceled any account with WeLab Bank in the 12 months prior to the commencement of the Promotion Period.
Designated Account
- WeLab Bank account successfully opened with the promo code “MOHERO” during the Promotion Period.
Promotion Reward
The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions above is one of the following:
- Supermarket coupon, at face value of HK$300; or
- Sony XB13 Extra Bass™ Portable Wireless Speaker, value of HK$479 (random color)
- Eligible Customers who fulfill the conditions will be able to select one of the above Promotion Rewards, subject to availability.
- MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the provider/manufacturer of the Promotion Reward.
- In the event that a Promotion Reward is not available from MoneyHero’s suppliers or the specified Promotion Reward can no longer be purchased from official channels, MoneyHero reserves the right to replace the Promotion Reward with an alternative.
Redemption Process for the Promotion Reward
- The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
- Customers whose applications for the Designated Accounts approved by the bank are required to submit the MoneyHero Reward Redemption Form within 7 days after receiving the MoneyHero Reward Redemption Form (and in any event no later than 7 April 2022) from MoneyHero in order to be eligible for the Promotion Reward.
- Customers who do not submit the MoneyHero Reward Redemption Form within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
- When completing the MoneyHero Reward Redemption Form, customers are required to provide their (i) full English name and mobile phone number and (ii) WeLab Bank MGM referral code in the “Application Reference Number” field in the “Application Reference Number” section of the MoneyHero Reward Redemption Form. (The referral code is 6 characters long, consisting of both letters and numbers.)
- In the event that customers do not receive the MoneyHero Reward Redemption form, please contact (support@moneyhero.com.hk) with (1) product name applied for (eg. WeLab Bank Account) and (2) date of application in order to request a MoneyHero Reward Redemption Form.
- Participants who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
- The redemption process may take at least 16 weeks starting from the date on which the MoneyHero Reward Redemption Form is submitted, depending on the actual situation regarding user approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
- Any queries regarding redemption or redemption submissions of the Promotion Reward that are received after 31 August, 2022 will not be handled, except for those already in progress.
- Customers may only use one (1) referral code when opening a Designated Account and will only be eligible for the reward which corresponds with the referral code that is used. This Promotion cannot be used in conjunction with other referral programs offered by WeLab Bank (i.e if the customer inputs any referral code other than the MoneyHero referral code specified herein when applying for the Designated Account, the customer will not be entitled to the Promotion Reward under this Promotion).
- This Promotion cannot be used in conjunction with the “Interest Rate Boost Offer” provided by WeLab Bank. Customers who have accepted the “Interest Rate Boost Offer” during their Transaction Period will not be eligible to receive the Promotion Reward under this Promotion. Please refer to the relevant terms and conditions for more details at https://www.welab.bank/en/legal/irb_tnc/.
General Promotion Terms
- In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
- MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
- Promotion Rewards are not refundable or exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
- Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
- By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
- By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
- By participating in this Promotion, participants consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any rewards, in accordance with MoneyHero’s Privacy Policy[JY1] .
- Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
- MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
- MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, willful spamming or manipulation of any MoneyHero’s processes, or website).
- In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.