New Credit Card Customers who successfully apply for a Designated Card within the Promotion Period (each as defined below) through MoneyHero, and submit the MoneyHero rewards redemption form will receive either an Apple Gift Card of face value HK$500 or Sudio Nio True Wireless Earphones Lavender of face value HK$599 or PlayStation™ Store Prepaid Card of face value HK$500 or STEAM Wallet Gift Card of face value HK$500 or XBOX LIVE Gift Card of face value HK$450 or Deliveroo Gift Voucher of face value HK$500 or foodpanda Gift Voucher of face value HK$500 (“Promotion Reward")
Promotion Period
Unless otherwise specified, the promotion period of the Promotion is from 12:01 Jan 24, 2022 to 18:00 Feb 4, 2022, dates inclusive (the “Promotion Period”).
Eligible Customers
In order to receive the Promotion Reward and to comprise "Eligible Customers", customers are required to, during the Promotion Period:
- Be a New Credit Card Customer (as defined below);
- Fully complete and submit an application for the Designated Card (as defined below) on the designated link through MoneyHero (including providing a valid email address to MoneyHero prior to being redirected to the American Express website) during the Promotion Period. If the application is not made via the designated link, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions;
- Fully complete and submit the MoneyHero Reward Redemption Form within 7 days of receiving the MoneyHero Reward Redemption Form from MoneyHero. Applicants should reach out to support@moneyhero.com.hk if they have not received the reward redemption form from MoneyHero.
- Submit (1) the name of the product applied for, (2) their application date, and (3) screen capture of the SMS or Email notification to support@moneyhero.com.hk within 7 days of receiving approval from American Express.
Designated Card
American Express Explorer™ Credit Card
New Credit Card Customers
For the purposes of the Promotion, New Credit Card Customers shall be defined as:
Applicants who is not American Express Explorer™ Credit Card Basic Cardmembers and applicants who do not hold the Basic Card of American Express Explorer Credit Card at any time within the past 12 months from the date of this application.
Promotion Reward
The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions above is either the Special Reward or one of the following:
Apple Gift Card, value of HK$500 (as of Jan 12, 2022, according to Apple); or
Sudio Nio True Wireless Earphones Lavender, value of HK$599 (as of Jan 12, 2022, according to Sudio);
PlayStation™ Store Prepaid Card, value of HK$500 (as of Jan 12, 2022, according to PlayStation); or
STEAM Wallet Gift Card, value of HK$500 (as of Jan 12, 2022, according to STEAM);
XBOX LIVE Gift Card, value of HK$450 (as of Jan 12, 2022, according to XBOX); or
Deliveroo Gift Voucher, value of HK$500 (as of Jan 12, 2022, according to Deliveroo);
foodpanda Gift Voucher, value of HK$500 (as of Jan 12, 2022, according to foodpanda); or
Eligible Customers who fulfil the conditions above will be able to select one of the Promotion Rewards, subject to availability.
MoneyHero is not associated with the provider of the Rewards and is not responsible for any issues related to usage of any Rewards. Any enquiries regarding the Rewards should be directed to the provider/manufacturer of the Reward.
Redemption Process for the Promotion Reward
- The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Rewards shall be governed solely by the Terms and Conditions of this Promotion.
- Customers are required to:
- fully complete and submit the MoneyHero Reward Redemption Form within 7 days of receiving the MoneyHero Reward Redemption Form from MoneyHero; and
- within 7 days of receiving approval from American Express, submit their (1) full name, (2) application date, (3) screen capture of reference number and (4) screen capture of approval SMS or Email notification to support@moneyhero.com.hk..
Customers who do not complete the above within the stipulated periods will not be eligible to receive any Reward, even if they fulfill all other conditions.
- Participants who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive any Reward.
- The redemption process may take at least 16 weeks starting from the date on which the MoneyHero Reward Redemption Form is submitted, depending on the actual situation regarding user approval and transaction status or other factors that may affect eligibility for a Reward.
- Customers are required to redeem their Reward on or before June 4, 2022. Any queries regarding redemption, or redemption submissions of the Reward that are received after this date will not be handled, except for those already in progress.
General Promotion Terms
- In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
- MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Rewards or to terminate this Promotion with or without prior notice.
- Rewards are not refundable nor exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Rewards including but not limited to its quality, supply, delivery and maintenance.
- Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
- By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
- By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive a Reward, for the purposes of verifying a participant’s eligibility for the Reward.
- By participating in this Promotion, participants consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any Reward(s), in accordance with MoneyHero’s Privacy Policy.
- Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
- MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Rewards.
- MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, willful spamming or manipulation of any MoneyHero’s processes, or website).
- In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.