New Customers who successfully open a Citi Plus Account from Citibank (including approval) within the Promotion Period (each as defined below) and submit the MoneyHero rewards redemption form on or before given period will receive an Apple Store Gift Card of face value HK$800 OR a Samsung Galaxy Buds Live of face value HK$1,498 OR a Philips Instant Heat Dispenser with Filtration of face value HK$1,599 (“Promotion Reward").
Promotion Period
Unless otherwise specified, the promotion period of the Promotion is from 18:00 Oct 18, 2021 to 18:00 Oct 22, 2021, dates inclusive (the “Promotion Period”).
Eligible Customers
In order to receive the Promotion Reward and to comprise "Eligible Customers", customers are required to, during the Promotion Period:
- Be a New Customer who is not an overseas customer with an overseas correspondence address (i.e not within Hong Kong);
- Fully complete and submit an application for the Designated Bank Account (as defined below) on the designated link through MoneyHero during the Promotion Period. If the application is not made via the designated link, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions;
- Fully complete the application process and have their application for the Designated Bank Account approved by Citibank on or before Nov 16, 2021, subject to the providers’ system records;
- Submit their (1) full name, (2) application date, (3) screen capture of reference number and (4) screen capture of approval SMS or Email notification to support@moneyhero.com.hk within 7 days after approval in order to receive the MoneyHero reward redemption form; and
- Fully complete and submit the MoneyHero reward redemption form within 7 days after the redemption form received.
New Customers
For the purposes of the Promotion, New Customers shall be defined as:
Customers who have not had a banking relationship with Citibank (Hong Kong) Limited and/or Citibank, N.A. (Citibank, N.A., organized under the laws of the U.S.A. with limited liability) in the 12 months prior to their application for the Designated Bank Account and who are not existing banking clients of Citibank (Hong Kong) Limited and/or Citibank, N.A. at the time of their application for the Designated Bank Account.
Designated Bank Account
- Citibank Citi Plus Account
MoneyHero Apple Gift Card / Samsung Galaxy Buds+ / Philips Instant Heat Dispenser with Filtration Reward
The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions is one of the following:
- Apple Store Gift Card, value of HK$800; OR
- Samsung Galaxy Buds Live, value of HK$1,498 (random color distribution)
- Philips Instant Heat Dispenser with Filtration, value of HK$1,599.
Eligible Customers who fulfil the conditions will be able to select one of the above Promotion Rewards, subject to availability.
MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Promotion Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the provider/manufacturer of the Promotion Reward.
Redemption Process for the Promotion Reward
- The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
- Customers are required to send their (1) full name, (2) application date, (3) screen capture of reference numberand (4) screen capture of approval SMS or Email notification to support@moneyhero.com.hk within 7 days of account approval in order to receive the MoneyHero reward redemption form. Customers who do not send all of the above to MoneyHero within the stipulated period will not be able to receive the Promotion Reward.
- Customers whose applications for the Designated Bank account are approved by Citibank are required to submit the MoneyHero reward redemption form within 7 days after redemption form received in order to be eligible for the Promotion Reward. Customers who do not submit the MoneyHero reward redemption form within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
- Participants who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
- The redemption process may take at least 16 weeks starting from the date on which the MoneyHero Reward Redemption Form is submitted, depending on the actual situation regarding user’s approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
- Any queries regarding redemption or redemption submissions of the Promotion Reward that are received after Mar 31, 2022 will not be handled, except for those already in progress.
General Promotion Terms
- In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
- MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
- Promotion Rewards are not refundable nor exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
- Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
- By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
- By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
- By participating in this Promotion, participants consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any Promotion Reward, in accordance with MoneyHero’s Privacy Policy.
- Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
- MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
- MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneyHero’s processes, or website).
- Applicants understand and accept that gift fulfilment is facilitated by MoneyHero; Citibank (Hong Kong) does not have any liability or responsibility for the gift fulfilment.
- In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.