Terms and Conditions of MoneyHero Apple Gift Card / Bose QuietComfort 35 / Macro Polo staycation Promotion (the “Promotion”)
New Credit Card Customers who successfully apply for a Designated Card within the Promotion Period (each as defined below) MoneyHero, are approved by Citibank, fulfill the spending requirement HK$100 within the given period and submit the MoneyHero rewards redemption form will receive either an Apple Gift Card of face value HK$1,100, Bose QuietComfort 35 wireless headphone II of face value HK$2,199 or Marco Polo Hongkong Hotel 26-Hour staycation experience of face value HK$3,355 (including tax) (“Promotion Reward").
Unless otherwise specified, the promotion period of the Promotion is from 12:00 May 31, 2021 to
18:00 Jun 11, 2021 (the end date of the promotion period is extended to 18:00 Jun 16, 2021), dates inclusive (the “Promotion Period”).
In order to receive the Promotion Reward and to comprise "Eligible Customers", customers are required to, during the Promotion Period:
- Be a New Credit Card Customer (as defined below);
- Fully complete and submit an application for the Designated Card (as defined below) on the designated link through MoneyHero during the Promotion Period. If the application is not made via the designated link, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions;
- Have their application for the Designated Card approved by the card provider on or before July 16, 2021, subject to the card providers’ system records;
- Fully complete and submit the MoneyHero Reward Redemption Form within 14 days of receiving approval from the Card provider; and
- Spend at least HK$100 using the Designated Card applied on or before Aug 16, 2021.
- Citi Cash Back Card
- Citi Rewards Card
- Citi Rewards UnionPay Card
- Citi Prestige Card
- Citi Octopus Platinum Card
- Citi PremierMiles Card
(Excluding Student Card)
New Credit Card Customers
For the purposes of the Promotion, New Credit Card Customers shall be defined as:
Customers who currently do not hold, have not cancelled or have not held any principal credit card of Citi within the past 12 months from the month of application for the Eligible Card.
The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions above is one of the following:
- Apple Store Gift Card, value of HK$1,100; or
- Bose QuietComfort 35 Wireless Headphone II, value of HK$2,199 (as of Apr 21, 2021, according to Bose); or
- Marco Polo Hongkong Hotel 26-hours staycation experience (Deluxe Harbour View Room on Standard Floors (For every Sundays to Thursdays except 13-14 October 2021 and 31 January 2022) or Continental Deluxe Room on Continental Floors (For every Fridays to Saturdays including 13-14 October 2021 and 31 January 2022). The Continental Club Lounge access includes daily breakfast, afternoon tea and evening cocktails with Horsd’oeuvres for two staying guests. A complimentary bottle of house wine and a birthday or anniversary cake. Except Blackout Periods.) (For more details, please refer to Appendix 1)
Eligible Customers who fulfil the conditions will be able to select one of the Promotion Rewards, subject to availability.
The color variation of Bose QuietComfort 35 wireless headphone II is random and subject to availability. Eligible Customers will not be able to select a color.
Blackout Period for the Marco Polo Hongkong Hotel 26-hours staycation experience: 1-3 October 2021, 24-27 December 2021, 31 December 2021, 1 January 2022, 1-5 February 2022 (all dates inclusive)
MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the provider.
Redemption Process for the Promotion Reward
- The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
- Customers whose applications for the Designated Card are approved by the card provider are required to submit the MoneyHero Reward Redemption Form within 14 days of receiving approval from the Card provider in order to be eligible for the Promotion Reward. Customers who do not submit the MoneyHero Reward Redemption Form within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
- Customers are required to spend at least HK$100 using the Designated Card on or before Aug 16, 2021.
- Participants who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
- The redemption process may take at least 16 weeks starting from the date on which the MoneyHero Reward Redemption Form is submitted, depending on the actual situation regarding user’s approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
- Customers are required to redeem the Promotion Reward on or before Nov 30, 2021. Any queries regarding redemption, or redemption submissions of the Promotion Reward that are received after this date will not be handled, except for those already in progress.
General Promotion Terms
- In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
- MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
- Rewards are not refundable nor exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
- Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
- By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
- By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
- By participating in this Promotion, participants consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any Promotion Rewards.
- Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
- MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
- MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneyHero’s processes, or website).
- Applicants understand and accept that gift fulfilment is facilitated by MoneyHero; Citibank (Hong Kong) does not have any liability or responsibility for the gift fulfilment.
- In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
Hotel: Marco Polo Hongkong Hotel
Staying period: From 1 October 2021 – 31 March 2022 inclusive
- Deluxe Harbour View Room on Standard Floors (Room Size: 350 – 520 sq. ft) - For every Sunday to Thursday except 13-14 October 2021 & 31 January 2022
- Room Type: Continental Deluxe Room on Continental Floors (Room Size: 490 – 560 sq.ft) - For every Friday to Saturday and include 13-14 October 2021 & 31 January 2022
- The Continental Club Lounge access with daily breakfast, afternoon tea and evening cocktails with Horsd’oeuvres for two staying guests (Venue availability is subject to change due to hotel operations)
- A complimentary bottle of house wine and a birthday or anniversary cake
- 26-hour stay: Check in Time: 13:00 & Check out Time: 15:00
Terms and Conditions:
- Advance reservations are required and subject to availability
- It is subject to availability, hotel confirmation and change without prior notice
- Third person charge (four years old or above) applies at HK$440 nett with an extra bed and access to The Continental Club Lounge
- The Continental Club Lounge access and extra bed offer for children below four years old are free
- The maximum occupancy for each room is 3 adults with an extra bed, or 2 adults and 2 children under the age of 12 sharing existing beds, according to the fire regulations.
- Amendment or cancellation must be received 72 hours prior arrival
- Black-out periods for hotel accommodation include: 1-3 October 2021, 24-27 December 2021, 31 December 2021; 1 January 2022; 1-5 February 2022 all dates inclusive
- All matters and disputes will be subject to final decision by Marco Polo Hotels – HongKong