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Articles in this section

  • Who should I contact for inquiry?
  • What is the definition of cyber attack?
  • What does my free online banking insurance cover?
  • Who is insured?
  • Which countries am I insured in?
  • What is Insured Period?
  • What is waiting period? Will this stand for a period where registered users can withdraw the policy?
  • Will the registered users be insured during the waiting period?
  • How do I submit a claim?
  • Where do I find my insurance reference number?
See more

Who should I contact for inquiry?

You may contact Allianz at onlinebanking_claims@allianz.com for claims, enquiries and assistance related to the online banking insurance product.

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Related articles

  • How to redeem exclusive rewards from MoneyHero?
  • What is the definition of cyber attack?
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  • Which countries am I insured in?
  • Who is insured?

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