- Ensure that you have completed all the fields in the application form;
- Send an e-mail with your full name and application reference number to support@moneyhero.com.hk within 30 days after successful approval of credit card or personal loan via MoneyHero;
- Once received the e-mail mentioned in item (2), we will send an e-mail which Reward Redemption Form is attached therein. Please complete the form within 14 days once received.
^ Refers to SMS or credit card (please cover the card number for your privacy) of the final and successful approval
---------------💡Reminder---------------
- Turn off AdBlocker and private mode for the applications (never use incognito mode for applications)
- DO NOT click any advertisements or browse any website when conducting applications, if not, the concerned bank or institutions may not recognise the applications from MoneyHero
- MoneyHero will not be responsible for any delay or fail redemption due to any incorrect information.
- We promise that you will receive reward as long as all steps are properly completed.
- It may take 3 months from applications to redemption yet the actual time may vary due to the situation.
- If any dispute arises, the decision of MoneyHero and the concerned institutions shall be final. Please e-mail us at support@moneyhero.com.hk if you have any questions.
Click here for more redemption details (only Chinese version available).