- Ensure that you have completed all the fields in the application form;
- Send an e-mail with your full name and application reference number to support@moneyhero.com.hk within 30 days after successful approval of credit card or personal loan via MoneyHero;
- Once received the e-mail mentioned in item (2), we will send an e-mail which Reward Redemption Form is attached therein. Please complete the form within 14 days once received.
^ Refers to SMS or credit card (please cover the card number for your privacy) of the final and successful approval
---------------💡Reminder---------------
- Turn off AdBlocker and private mode for the applications (never use incognito mode for applications) (For details, read 3 settings to ensure coupon reward eligibility)
- DO NOT click any advertisements or browse any website when conducting applications, if not, the concerned bank or institutions may not recognise the applications from MoneyHero
- MoneyHero will not be responsible for any delay or fail redemption due to any incorrect information.
- We promise that you will receive reward as long as all steps are properly completed.
- It may take 3 months from applications to redemption yet the actual time may vary due to the situation.
- If any dispute arises, the decision of MoneyHero and the concerned institutions shall be final. Please e-mail us at support@moneyhero.com.hk if you have any questions.
The redemption flow shown here is applicable only for supermarket cash coupons, belonging to MoneyHero Exclusive Offers.
For other promotions and campaigns redemption process, please visit their respective terms and conditions, which will be provided separately.
Click here for more redemption details (only Chinese version available).