Ineligible transactions include but not limited to
- Transactions through Faster Payment System (FPS) services
- Traveler's checks
- Cash advances
- Withdrawal amount/loan amount under the Balance Transfer Program
- Cash Conversion Program
- "FlexiBill" Installment Program and "PayLite" Installment Program and Quick Cash Installment Program
- Payment to the Inland Revenue Department
- Online bill payment or utilities bill/insurance transactions made with Eligible Card via internet banking or online payment system
- All payments made using "Citi PayAll Service''
- Mutual funds payment
- Fees & charges
- Casino transactions
- Unposted/cancelled/refunded transactions
- Other unauthorized transactions and fraud and abuse transactions