- Complete Email Contact Form and tick the concerned option(s)
- Unique link directing to reward redemption form will be sent to your mailbox. Please also complete the application form of the related banks or providers
- Complete the reward redemption form through the link in the e-mail within 14 days
(a) Choose your preferred reward and redemption location
(b) Please fill in the reference number correctly. For details of reference number from various banks and companies, please refer to here
- Our Customer Support Team will verify your information. Redemption email will be sent to you once confirmed. Generally, it may take 1 - 3 month(s)
^ Your card face or approval letter may be required for verification of certain products. You are advised to cover your card number to protect your privacy.
- Turn off AdBlocker and private mode for the applications (never use incognito mode for applications)
- DO NOT click any advertisements or browse any website when conducting applications, if not, the concerned bank or institutions may not recognise the applications from MoneyHero.com.hk
- MoneyHero.com.hk will not be responsible for any delay or fail redemption due to any incorrect information.
- We promise that you will receive reward as long as all steps are properly completed.
- It may take 3 months from applications to redemption yet the actual time may vary due to the situation.
If any dispute arise, the decision of MoneyHero.com.hk and the concerned institutions shall be final. Please e-mail us at email@example.com if you have any questions.
Bank of East Asia