1. MoneyHero Global Limited (“MoneyHero”) is the organizer of the Contest, which is a game of skill and not chance or luck. 20 participants who successfully complete and submit the Contest Sign-Up Form via MoneyHero with the most in-depth and useful reviews, as selected by MoneyHero, during the Contest Period and complete the requirements set out herein will receive a Gift (as defined below).
2. Contest Period
a.The Contest will run from 26 June 2023 to 31 July 2023, inclusive of both dates (“Contest Period”).
3. Eligible Participants
In order to enter the Contest for a chance to receive a Gift and to be an “Eligible Participant”, the person entering the Contest is required to, during the Contest Period:
- Hold a valid Hong Kong ID card;
- Live in Hong Kong;
- Be 18 years old or above;
- Download the MoneyHero App on the Apple App Store at https://apps.apple.com/hk/app/moneyhero-%E4%BF%A1%E8%B2%B8%E8%A9%95%E5%88%86%E4%BB%BB%E4%BD%A0check/id1619066518 or Google Play Store at https://play.google.com/store/apps/details?id=io.hyphengroup.finext&hl=en&gl=US ;
- Leave a review and rating of the MoneyHero App on the Apple App Store or Google Play Store; and
- Fill in and submit the Contest Sign-Up Form available at https://forms.gle/tgpyYw7LV7AViVFT9, including submitting proof of the review and rating. The proof must show the review left by the user and the user’s Apple or Google user ID. For example:
- Sample Screenshot of review
- Sample Screenshot of Apple ID proof
- Sample Screenshot of Google ID proof
All information provided to MoneyHero should be accurate, including full English name (same as HKID card), email address and Apple or Google user ID.
4. Conduct of Contest and the Gift
a. To enter the Contest, Eligible Participants must, during the Contest Period, enter their details in the Contest Sign-Up Form and ensure that:
- All fields of the Contest Sign-Up Form are completed;
- Proof of leaving a review and rating of Apple App Store or Google Play Store (The screenshot of the review and rating) is submitted to MoneyHero;
- The Contest Sign-Up Form is successfully submitted to MoneyHero.
b. MoneyHero judges will review the entries and select the twenty (20) most in-depth and helpful reviews submitted by Eligible Participants as “Winners” of the Contest, as determined by MoneyHero in its sole discretion. Entries containing immoral, obscene or offensive content (as determined by MoneyHero acting in its absolute discretion) will not be considered.
c. The decision of the judging panel is final, conclusive and not subject to appeal. The judges are under no obligation to provide any reasons for their decisions and will not engage in any conversation or correspondence regarding their decision.
d. Each Winner will receive one (1) HK$200 wellcome voucher (the “Gift”).
e. The submission of a Contest Sign-Up Form does not automatically entitle an Eligible Participant to receive a Gift.
f. Duplicate or subsequent submissions of the Contest Sign-Up Form by the same Eligible Participant will not be considered as additional entries, including reviews and ratings left on more than one app store by the same Eligible Participant. Only the 1st submission will be considered for the Contest based on the Contest Sign-Up Form submission time stamp in MoneyHero’s internal records.
g. For the avoidance of doubt, each Eligible Participant may only win a maximum of one (1) Gift, regardless of how many unique entries the Eligible Participant submits.
h. If MoneyHero becomes aware that a single Eligible Participant is redeeming or attempting to redeem multiple Gifts, the Eligible Participant will only receive one (1) Gift, even if the Eligible Participant has two separate entries selected as winning entries.
i. MoneyHero reserves the right to pick a replacement Winner in the event that an Eligible Participant has more than one entry selected as a winning entry.
j. Participants who do not submit the required proof of leaving a review in accordance with MoneyHero’s requirements will not have their entries considered for the Contest.
k. MoneyHero is not associated with the Gift providers and is not responsible for any issues related to quality/usage/fitness for a particular purpose of the Gift. Any enquiries regarding the Gift should be directed to the provider/manufacturer of the Gift.
l. Eligibility for the Gift will be based on MoneyHero’s internal records. In the event of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
5. Additional Eligibility Requirements
a. All permanent and/or contract employees (“Employees”) of MoneyHero and their spouses, siblings, parents, children, grandparents, and grandchildren, whether as “in-laws,” or by current or past marriage(s), remarriage(s), adoption, co-habitation or other family extension, and any other persons residing at the same household whether or not related, are not eligible to participate in the Contest.
b. MoneyHero reserves the right to disqualify a participant from participating in this Contest if he/she does not fulfill the criteria set out in Clause 3 above or falls under one of the above categories.
6. Fulfilment Terms
a. Winners will be announced on MoneyHero’s instagram and Facebook pages on or before 31 August 2023.
b. Winners will be contacted via email (the “Rewards Notification Email”) with details on how to redeem the Gift within 1 month after the date the Winners have been announced. Winners are encouraged to check spam/junk folders for the Rewards Notification Email as there may be accidental redirects by the email client.
c. Winners will not be contacted further if the email delivery is unsuccessful, regardless of the reason, including if an incorrect email address was provided by the Winner.
d. MoneyHero reserves the right to reject any redemption of a Gift if the participant’s Contest entry is found to have been made outside of the Contest Period, or is fraudulent, against the spirit of the Contest, or non-compliant with these Contest Terms and Conditions. In the event of disputes, MoneyHero’s decision shall be final. MoneyHero reserves the right to disqualify participants who make their applications in a manner that does not comply with these Terms and Conditions and select a new Winner or otherwise dispose of the Gift as it sees fit.
e. Any Gift not claimed for more than 3 months after the announcement of the Winners shall be forfeited without any liability on the part of MoneyHero to the Winner. Any Winner whose Gift has been forfeited shall not be entitled to any payment or compensation in lieu from MoneyHero.
f. If the provider of the Gift stops supplying the relevant Gift or the Gift can no longer be purchased from official channels, MoneyHero reserves the right to change the relevant Gift and replace it with an alternative of similar value.
7. General Contest Terms and Conditions
a. This is a MoneyHero Contest. All queries/disputes relating to the Contest should be directed to MoneyHero. MoneyHero shall not be responsible for any loss or damage suffered by an Eligible Participant in connection with this Contest and/or the Gift.
b. By participating in this Contest, Eligible Participants agree to be bound by these Terms and Conditions.
d. Eligible Participants agree and consent to allow their answers, names and likenesses in the form of text, images or photographs to be edited/to be used by MoneyHero for publicity reasons. MoneyHero reserves the rights to publish and adjust photograph(s) and/or statements from the Winners without further compensation except where prohibited by law.
e. In the event of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
f. MoneyHero reserves the right to amend these Terms and Conditions at any time, including to change the Contest Period or date of the Contest if the launch of the Contest is delayed and shall have no liability for the same.
g.The Gift is not refundable nor exchangeable for cash or other rewards. All products and services relating to the Contest are available while stock lasts. Winners are responsible for checking the quality and expiry date of the Gift at the time of redemption. MoneyHero shall have no liability relating to any aspects of the Gift including but not limited to their quality, supply, delivery and maintenance.
h. By participating in this Contest, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Contest and they will not use this Contest for any illegal or fraudulent purposes. Where MoneyHero suspects a participant is participating in any form of unlawful activity or fraud, MoneyHero reserves the right to report such activity or suspicions to the police or relevant authorities.
i. Eligible Participants who provide inaccurate or incorrect information in the Contest Sign-Up Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Gift.
j. Any queries regarding this Contest or redemption of the Gift that is received after 31 October, 2023 will not be handled, except for those already in progress.
k. MoneyHero reserves the right to (at its own discretion) disqualify any participant and withhold or confiscate in full or part, any Gift if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneyHero's processes, or website).
m. MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by Eligible Participants as a result of their participation in this Contest, including circumstances which may limit an Eligible Participant’s ability to participate in the Contest (including but not limited to technical hardware or software failures of any kind, lost or unavailable network connections or failed, incomplete, garbled or delayed electronic transmission). By participating in this Contest, Eligible Participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Contest and the Gift.
n. By participating in this Contest, Eligible Participants agree and undertake to, at all times, indemnify, keep indemnified, and hold MoneyHero and their employees harmless against all losses (including direct, indirect, incidental and/or consequential losses), damages( including general, special and/or punitive damages), demands, injuries (other than personal injuries caused by the negligence of MoneyHero), claims, costs, penalties, interest and fees (including all legal fees as between solicitor and client or otherwise on a full indemnity basis whether or not incurred in respect of any real, anticipated, or threatened legal proceedings), howsoever caused by, arising or resulting from, whether directly or indirectly, the Eligible Participant’s participation in the Contest and/or any breach or purported breach of these Terms and Conditions and/or any applicable law.
o. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this Contest are the property of their respective owners.
p. Failure by MoneyHero to exercise any of its right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.
q. The Terms and Conditions shall be governed by the laws of Hong Kong and all participants agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
r. In case of any inconsistency or discrepancy between the English version and Chinese version of the Terms and Conditions, the English version shall prevail.
s. The Contest is for participants in Hong Kong only.
a. Our goal is to maintain your trust and confidence when handling personal information about you. The security of your personal information is our priority. We protect this information by maintaining procedural safeguards that meet Hong Kong’s PCPD (Personal Date (Privacy) Ordinance) law. We train our employees in proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive as well.