1.Eligible Customers who successfully apply for a livi bank Flexi Loan "Personal Loan" (“Designated Loan”) within the Promotion Period via designated invitation code "MH#CASH3" (Designated Invitation Code), are approved by livi bank, fulfill the specified drawdown requirements, and submit the MoneyHero Reward Redemption Form within the specified period （”Eligible Customers”）will receive a Promotion Reward as set out herein.
2.Promotion Period
Unless otherwise specified, the promotion period of the Promotion is from 21st March, 2023 to 30th April, 2023 both dates inclusive (the “Promotion Period”).
3.Designated Loan : livi Flexi Loan "Personal Loan"
4.Eligible Customers
To receive the Promotion Reward and to comprise "Eligible Customers", Eligible Customers are required to, during the Promotion Period:
4.1 Be a Hong Kong permanent resident.
4.2 Fully complete and submit an application for the Designated Loan with Designated Invitation Code during the Promotion Period, where the loan amount is HK$800,000 or above and the tenor is 24 months or above, be approved for the Designated Loan, and complete drawdown.
4.3 If the application is not made via the Designated Invitation Code, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions; and
4.4 Fully complete and submit the MoneyHero Reward Redemption Form within 7 days after receiving the MoneyHero Reward Redemption Form.
- Not a customer of livi who already has a livi Flexi Loan facility
- Not a customer who had maintained a livi Flexi Loan facility within 12 months before the date of application of the livi Flexi Loan facility (whether or not the customer received any other offer from livi Flexi Loan facility previously).[KH1]
5.Promotion Reward
The Promotion Reward that an Eligible Customer is eligible to receive based on the loan amount upon fulfilling the conditions set out above is the following:
Loan size HK$800,000 - HK$999,999：
- HK$5,500 supermarket coupon OR
- HK$5,500 Apple gift card
Loan size HK$1,000,000：
- iPhone 14 Pro 128GB of face value HK$8,599 (random color distribution) OR
- HK$8,000 supermarket coupon OR
- HK$8,000 Apple gift card
5.1 Each Eligible Customer will be able to select a maximum of one of the applicable Promotion Rewards.MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the provider/manufacturer of the Promotion Reward.
5.2 In the event that a Promotion Reward is not available from MoneyHero’s suppliers or the specified Promotion Reward can no longer be purchased from official channels, MoneyHero reserves the right to replace the Promotion Reward with an alternative.
5.3 The recommended retail values of the Promotion Rewards provided above are for reference purposes only and are subject to change by the issuing merchant, over which MoneyHero has no control.
5.4 Eligible Customers who successfully apply for a Designated Loan and submit the MoneyHero Reward Redemption Form but are not approved by livi bank will not be able to receive any Promotion Reward.
6.Redemption Process for the Promotion Reward
6.1 The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
6.2 Eligible Customers are required to submit the MoneyHero Reward Redemption Form within 7 days after receiving the MoneyHero Reward Redemption Form in order to be eligible for the Promotion Reward. Eligible Customers who do not submit the MoneyHero Reward Redemption Form within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
6.3 Eligible Customers [KH2] who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
6.4 The redemption process may take at least 16 weeks starting from the date on which the eligibility is confirmed by livi bank, depending on the actual situation regarding user approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
6.5 Eligible Customers are required to reach out to support@moneyhero.com.hk along with their name of loan applied, date of application, to request for a MoneyHero Reward Redemption Form if they did not receive one.
6.6 Any queries regarding redemption or redemption submissions of the Promotion Reward that are received 3 months after the Promotion Period will not be handled, except for those already in progress.
7.General Promotion Terms
7.1 In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all Eligible Customers .
7.2 MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
7.3 Promotion Rewards are not refundable or exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Eligible Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
7.4 Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
7.5 By participating in this Promotion, Eligible Customers hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
7.6 By participating in this Promotion, Eligible Customers agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
7.7 By participating in this Promotion, Eligible Customers consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any rewards, in accordance with MoneyHero’s Privacy Policy.
7.8 Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
7.9 MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by Eligible Customers as a result of their participation in this Promotion. By participating in this Promotion, Eligible Customers release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
7.10 MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneyHero’s processes, or website).
7.11 Applicants understand and accept that gift distribution is facilitated by MoneyHero; livi bank does not have any liability or responsibility for the gift distribution.
7.12 livi disclaims any liability or responsibility in relation to any dispute, agreement, arrangement, complaint, representation, etc. as between the Eligible Customer and MoneyHero in relation to the Promotion Reward.
7.13 For the avoidance of doubt, nothing under these Terms and Conditions or the Promotion Reward will deem, imply, render or suggest that MoneyHero is acting as an agent or representative of livi or otherwise soliciting business on behalf of livi.
7.14 In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.