1) New Credit Card Customers who successfully apply for a Designated Card within the Promotion Period (each as defined below) via a MoneyHero Designated Affiliate Partners, are approved by Citibank Hong Kong (“Citi” or the “Card Provider”), fulfill the spending requirement within the given period and submit the Designated MoneyHero Affiliate Partners Reward Redemption Form will receive either a Marshall ACTON II Wireless Speaker of face value HK$2,499 or a Marshall Monitor II A.N.C. Headphone of face value HK$2,499 or a Marshall Motif A.N.C. True Wireless Headphones of face value HK$1,599 or a Philips Instant Heating Dispenser ADD5910M of face value HK$1,688 or a Wellcome Shopping Voucher of face value HK$1,800 or Apple Store Gift Card of face value HK$1,800 or HKTVmall voucher of face value HK$1,800 (each a “Promotion Reward”).
2) Promotion Period
a) Unless otherwise specified, the promotion period of the Promotion is from 12:00 January 18, 2023 to 18:00 January 31, 2023, dates inclusive (the “Promotion Period”).
3) Eligible Customers
a) In order to receive the Promotion Reward and to comprise “Eligible Customers”, customers are required to, during the Promotion Period:
i) Be a New Credit Card Customer (as defined below);
ii) Click on the link for a Designated Card available on the websites or social media platforms of MoneyHero Designated Affiliate Partners;
iii) Provide their email address to MoneyHero, in order to obtain a Designated MoneyHero Affiliate Partner Reward Redemption Form;
iv) Fully complete and submit an application for a Designated Card (as defined below);
(1) If the application is not made via the designated link, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions;
v) Have their application for the Designated Card approved by the Card Provider on or before March 1, 2023, subject to the Card Provider’s system records;
vi) Fully complete and submit the Designated MoneyHero Affiliate Partner Reward Redemption Form within 7 days of receiving the Designated MoneyHero Affiliate Partner Reward Redemption Form from MoneyHero (which shall be sent to the email address provided to MoneyHero); and
vii) Spend at least HK$800 in Eligible Spending using the Designated Card applied for within 30 days of receiving approval from the Card Provider.
“Eligible Spending” means all posted transactions and monthly installments of billed Merchant Installment Plan conducted by principal and supplementary card(s), if applicable, are included in the Spending Conditions calculation. Ineligible transactions, including but not limited to, transactions through Faster Payment System (FPS) services, Octopus Add Value Service transactions (including via e-wallet/ other method to top up Smart Octopus), cash advances, withdrawal amount/loan amount under the Balance Transfer Program, Cash Conversion Program, “FlexiBill” Installment Program and “PayLite” Installment Program and Quick Cash Installment Program, payment to the Inland Revenue Department, online bill payment or utilities bill / insurance transactions made with Eligible Card via internet banking or online payment system, all payments made using “Citi PayAll Service”, mutual funds payment, fees & charges, casino transactions, unposted/cancelled/refunded transactions, other unauthorized transactions and fraud and abuse transactions.
b) For the avoidance of doubt, “MoneyHero Designated Affiliate Partner” shall refer to any third-party web page or social media site approved by MoneyHero which expressly refers to this Promotion, these Terms and Conditions and contains a link to the pages of the MoneyHero website designated for this Promotion. Customers should contact MoneyHero if they have any queries about the validity of a MoneyHero Designated Affiliate Partner.
4) Designated Cards
a) Citi Cash Back Card
b) Citi Rewards Card
c) Citi Rewards UnionPay Card
d) Citi Prestige Card
e) Citi PremierMiles Card
f) Citi The Club Card
(all excluding Student Card and Citi HKTVmall Card and Citi Octopus Platinum Card)
5) New Credit Card Customers
For the purposes of the Promotion, New Credit Card Customers shall be defined as:
a) Customers who currently do not hold, have not cancelled or have not held any principal credit card of Citi within the past 12 months from the month of their application for the Eligible Card as part of this Promotion.
6) Promotion Reward
a) The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions set out above is one of the following, subject to availability:
i) Apple Store Gift Card, value of HK$1,800; or
ii) Wellcome Shopping Voucher, value of HK$1,800; or
iii) HKTVmall voucher, value of HK$1,800; or
iv) Marshall ACTON II Wireless Speaker, value of HK$2,499 (According to vendor on Dec 15, 2022); or
v) Marshall Monitor II A.N.C. Headphone, value of HK$2,499 (According to vendor on Dec 15, 2022); or
vi) Marshall Motif A.N.C. True Wireless Headphones, value of HK$1,599 (According to vendor on Dec 15, 2022); or
vii) Philips Instant Heating Dispenser ADD5910M, value of HK$1,688 (According to vendor on Dec 15, 2022)
b) The recommended retail values of the Promotion Rewards provided above are for reference purposes only and are subject to change by the issuing merchant, over which MoneyHero has no control.
c) Customers will not be able to receive any Promotion Reward if they:
i) successfully apply for a Designated Card and submit the Designated MoneyHero Affiliate Partner Reward Redemption Form but are not approved by the card provider;
ii) do not submit the Designated MoneyHero Affiliate Partner Reward Redemption Form;
iii) do not submit the correct form (e.g submit a different type of MoneyHero reward redemption form); or
iv) do not apply for a Designated Card after clicking through to the MoneyHero Website directly from a Designated MoneyHero Affiliate Partner.
d) The colour variation (if any) of the Promotion Rewards is random and Eligible Customers will not be able to select a specific colour/variant.
e) MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Promotion Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the manufacturer/provider of the Promotion Reward.
f) If the provider of the Promotion Reward(s) stops supplying the relevant reward(s) / the reward(s) can no longer be purchased from official channels, MoneyHero reserves the right to change the Promotion Reward and replace it with another product within same promotion period.
7) Redemption Process for the Promotion Reward
a) The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
b) Customers whose applications for a Designated Card are approved by the Card Provider are required to submit the Designated MoneyHero Affiliate Partner Reward Redemption Form within 7 days of receiving the Designated MoneyHero Affiliate Partner Reward Redemption Form from MoneyHero in order to be eligible for the Promotion Reward. Customers who do not submit the Designated MoneyHero Affiliate Partner Reward Redemption within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
c) Customers should provide their full English name, mobile phone number, application reference number and application date in the Designated MoneyHero Affiliate Partner Reward Redemption Form.
d) Customers who do not receive the Designated MoneyHero Affiliate Partner Reward Redemption Form should contact MoneyHero for assistance within 7 days from providing their email address.
e) Customers who provide inaccurate or incorrect information in the Designated MoneyHero Affiliate Partner Reward Redemption Form(as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
f) The redemption process may take at least 16 weeks starting from the date on which the eligibility is confirmed by Citi Bank, depending on the actual situation regarding user approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
g) Customers are required to redeem the Promotion Reward on or before July 31, 2023. Any queries regarding redemption, or redemption submissions of the Promotion Reward that are received after this date will not be handled, except for those already in progress.
8) General Promotion Terms
a) In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
b) MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
c) Promotion Rewards are not refundable nor exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
d) Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
e) By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
f) By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
g) By participating in this Promotion, participants consent to MoneyHero sharing their personal details with the product provider in order to accurately track the number of applications and/or approvals, as well as to confirm whether a participant is eligible to receive any Promotion Reward, in accordance with MoneyHero’s Privacy Policy.
h) Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
i) MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
j) MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, willful spamming or manipulation of any MoneyHero’s processes, or website).
k) MoneyHero strives to keep its information accurate and up to date. However, this may sometimes differ from the information provided on the Card Provider, financial institution, service provider or specific product’s site. Customers should refer to the Card Provider’s website for the most updated rates/fees/T&Cs etc on the relevant product.
l) Applicants understand and accept that gift fulfilment is facilitated by MoneyHero; Citibank (Hong Kong) does not have any liability or responsibility for the gift fulfilment.
m) In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.