New Customers who successfully open a Citigold Account from Citibank (including approval) through MoneyHero within the Promotion Period (each as defined below), maintain the specified deposit amount and submit the MoneyHero Reward Redemption Form within the given period will be eligible to receive a Promotion Reward as set out herein (each as defined below).
Unless otherwise specified, the promotion period of the Promotion is from 12:00 Nov 21, 2022 to 18:00 Nov 30, 2022, dates inclusive (the “Promotion Period”).
In order to receive the Promotion Reward and to comprise "Eligible Customers", customers are required to, during the Promotion Period:
- Be a New Customer who is not an overseas customer with an overseas correspondence address (i.e not within Hong Kong);
- Fully complete and submit an application for the Designated Bank Account (as defined below) on the designated link through MoneyHero during the Promotion Period. If the application is not made via the designated link, or an Ad-blocker, tracking blocker or incognito mode is enabled during the application, it may not be counted as valid and may lead to the customer not being eligible for any rewards. MoneyHero reserves the right to withhold any rewards where, according to its records, the application is not made through MoneyHero in accordance with these Terms and Conditions;
- Fully complete and submit the MoneyHero Reward Redemption Form within 7 days of receiving the MoneyHero Reward Redemption Form from MoneyHero;
- Have their application for the Designated Bank Account approved by Citibank on or before December 31, 2022(“Approved Account”), subject to the providers’ system records; and
- Deposit at least HK$1,500,000 into the Approved Account after receiving approval and maintain this balance until February 28, 2023.
For the purposes of the Promotion, New Customers shall be defined as:
Customers who have not had a banking relationship with Citibank (Hong Kong) Limited and/or Citibank, N.A. (Citibank, N.A., organized under the laws of the U.S.A. with limited liability) in the 12 months prior to their application for the Designated Bank Account and who are not existing banking clients of Citibank (Hong Kong) Limited and/or Citibank, N.A. at the time of their application for the Designated Bank Account.
Designated Bank Account
- Citibank Citigold Account
The Promotion Reward that an Eligible Customer will receive upon fulfilling the conditions above is one of the following (Only 50 qty, first-come-first-served, start from Nov 21, 12:00), depending on the amount deposited into the Approved Account:
HK$1,500,000 or above
HK$4,000 Apple Store / Trip.com / Klook Gift Card (The reward will be automatically converted into HK$2,500 Apple Store / Trip.com / Klook Gift Card until the quota is full.)
HK$2,500,000 or above
HK$5,000 Apple Store / Trip.com / Klook Gift Card (The reward will be automatically converted into HK$3,500 Apple Store / Trip.com / Klook Gift Card until the quota is full.)
Eligible Customers who wish to receive the HK$5,000 or $4,000 Apple Store / Trip.com / Klook Gift Card as their Promotion Reward should note the following:
- A Bank Account Application must be started and completed via MoneyHero during below section:
- Section: 12:00 onwards, on Nov 21, 2022,
- The specific section will have 50 units of HK$5,000 or $4,000 Apple Store / Trip.com / Klook Gift Card available on a first come first serve basis, based on when the “Apply” button for the Designated Bank Account is clicked on the MoneyHero Website, based on MoneyHero’s internal records.
- Eligible Customers who want to receive the HK$5,000 or $4,000 Apple Store / Trip.com / Klook Gift Card as their Promotion Reward are required to pick a second choice in the event that the quota for the HK$5,000 or $4,000 Apple Store / Trip.com / Klook Gift Card has been exceeded for that Phase.
- For example, if the Eligible Customer has selected the HK$5,000 Apple Store Gift Card as their 1st priority choice and the HK$3,500 Apple Store Gift Card as their 2nd priority choice, they should select the following option on the MoneyHero Reward Redemption Form:
(First Priority: HK$5,000 Apple Store Gift Card (Maintain HK$2.5 million funds); Second Priority: HK$3,500 Apple Store Gift Card (Maintain HK$2.5 million funds))
- If the quota of 50 winners is filled, the prize will be automatically converted to the second option.
Eligible Customers who fulfil the conditions will be able to select one of the applicable Promotion Rewards, subject to availability.
MoneyHero is not associated with the provider of the Promotion Reward(s) and is not responsible for any issues related to usage of the Promotion Reward(s). Any enquiries regarding the Promotion Reward(s) should be directed to the provider/manufacturer of the Promotion Reward.
In the event that a Promotion Reward is not available from MoneyHero’s suppliers or the specified Promotion Reward can no longer be purchased from official channels, MoneyHero reserves the right to replace the Promotion Reward with an alternative.
The recommended retail values of the Promotion Rewards provided above are for reference purposes only and are subject to change by the issuing merchant, over which MoneyHero has no control.
Customers who successfully apply for a Designated Bank Account and submit the MoneyHero Reward Redemption Form but are not approved by Citibank will not be able to receive any Promotion Reward.
Redemption Process for the Promotion Reward
- The general redemption process set out on the MoneyHero Website shall not apply to this Promotion. The redemption process for the Promotion Reward shall be governed solely by the Terms and Conditions of this Promotion.
- Customers whose applications for the Designated Bank account are approved by Citibank are required to submit the MoneyHero Reward Redemption Form within the given period in order to be eligible for the Promotion Reward. Customers who do not submit the MoneyHero Reward Redemption Form within this period will not be eligible to receive the Promotion Reward, even if they fulfill all other conditions.
- Participants who provide inaccurate or incorrect information in the MoneyHero Reward Redemption Form (as determined by MoneyHero acting in its absolute discretion) will not be able to receive the Promotion Reward.
- The redemption process may take at least 16 weeks starting from the date on which the eligibility is confirmed by Citibank, depending on the actual situation regarding user approval and transaction status or other factors that may affect eligibility for the Promotion Reward.
- Any queries regarding redemption or redemption submissions of the Promotion Reward that are received after February 28, 2023 will not be handled, except for those already in progress.
General Promotion Terms
- In case of any disputes, MoneyHero reserves the right to make the final decision in its absolute discretion, which shall be binding on all participants.
- MoneyHero reserves the right to amend these Terms and Conditions at any time, including changing the Promotion Period or Promotion Reward or to terminate this Promotion with or without prior notice.
- Promotion Rewards are not refundable nor exchangeable for cash or other rewards. All products and services relating to the Promotion are available while stock lasts. Customers are responsible for checking the quality of the Promotion Rewards at the time of redemption. MoneyHero shall have no legal liability relating to any aspects of the Promotion Rewards including but not limited to its quality, supply, delivery and maintenance.
- Promotion Rewards that remain unclaimed past the stipulated collection period (if any) will be forfeited.
- By participating in this Promotion, participants hereby represent and warrant that they will comply with all applicable Hong Kong laws or regulations in connection with their participation in this Promotion and they will not use this Promotion for any illegal or fraudulent purposes.
- By participating in this Promotion, participants agree to allow the product provider to update MoneyHero with information regarding the status of their application, including whether or not said application is successful and whether the participant has fulfilled all the conditions required to receive the Promotion Reward, for the purposes of verifying a participant’s eligibility for the Promotion Reward.
- Final approval of any product is determined by the product provider in its absolute discretion and is subject to their credit and risk processing criteria. Participation in this Promotion does not guarantee the approval of any product applied for. MoneyHero does not guarantee the approval of any product applied for.
- MoneyHero accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by participants as a result of their participation in this Promotion. By participating in this Promotion, participants release MoneyHero and its agents from all liability, including, without limitation, with respect to this Promotion and the Promotion Reward.
- MoneyHero reserves the right to disqualify any participant and withhold or confiscate in full or part any rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneyHero’s processes, or website).
- Applicants understand and accept that gift fulfilment is facilitated by MoneyHero; Citibank (Hong Kong) does not have any liability or responsibility for the gift fulfilment.
- In the event of any discrepancies between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.